1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Name, email address, and phone number

• Professional credentials and practice information

• Payment information for services

• Communication preferences

• Training and consultation history

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information

• Browser type and version

• Pages visited and time spent on site

• Referring website information

• General location data (city/state level)

2. How We Use Your Information

We use your information to:

• Provide consulting and training services

• Process payments and manage bookings

• Send educational content and newsletters (with consent)

• Improve our website and services

• Respond to inquiries and provide customer support

• Comply with legal obligations

• Prevent fraud and ensure security

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

• Service Providers: With trusted third parties who assist in operating our website and services (payment processors, email services, etc.)

• Legal Requirements: When required by law or to protect our rights and safety

• Business Transfers: In the event of a merger, acquisition, or sale of assets

• With Consent: When you explicitly authorize us to share information

4. Data Security

We implement appropriate security measures to protect your information:

• SSL encryption for data transmission

• Secure servers and databases

• Regular security audits and updates

• Limited access to personal information

• Employee training on data protection

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences and settings

• Analyze website traffic and usage patterns

• Improve user experience and functionality

• Provide relevant content and advertisements

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

6. Third-Party Services

We use trusted third-party services that may collect information:

• Google Analytics: For website analytics and performance monitoring

• Calendly: For appointment scheduling and booking

• Email Services: For newsletters and communication

• Payment Processors: For secure payment processing

These services have their own privacy policies and data practices.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information

• Correction: Update or correct inaccurate information

• Deletion: Request deletion of your personal information

• Opt-out: Unsubscribe from marketing communications

• Portability: Request your data in a portable format

• Restriction: Limit how we process your information

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We retain your information for as long as necessary to:

• Provide ongoing services and support

• Comply with legal and regulatory requirements

• Resolve disputes and enforce agreements

• Maintain business records and analytics

When information is no longer needed, we securely delete or anonymize it.

9. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

10. International Users

Our services are based in the United States. If you are accessing our services from outside the US, your information may be transferred to and processed in the United States, which may have different privacy laws than your country.

11. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes by posting the updated policy on our website with a new effective date. Your continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

General Inquiries

Email: don@lasercoach.com
Phone: (512) 585-7149

Privacy Requests

For privacy-related requests, please email us with "Privacy Request" in the subject line.